Skip to main content

FAQ's

Not-for-profit credit union provide the same products and services as banks, but with unmatched service, convenience and cost.  Not to mention we return our earnings to members rather than investors.  This means better rates and better service.

Credit unions are cooperatives.  A cooperative belongs to the people who use it and operates solely for the members’ benefit.  Each member of a credit union has one vote in the selection of a board of director, regardless of the size of the member’s account balance.

Cooperatives include:

  • Open and voluntary membership
  • Democratic member control
  • Member economic participation

The Baylands Family Credit Union field of membership is open to individuals who live, work, worship, attend school or volunteer in any of the following (9) counties: Chesterfield, James City, New Kent, King William, King & Queen, Middlesex, Essex, Gloucester, and Mathews. Additionally, immediate family members of existing members also qualify.

It only takes $5.00 to open up a membership share savings account.

Yes, Baylands FCU offers Direct Deposit of payroll, social security, retirement, pension, and more into your checking or savings account. Contact a Member Service Representative for a Direct Deposit form that can be used to set up direct deposit with your employer or other organizations.

Yes. Baylands FCU members can wire funds to and from their Baylands FCU accounts. To wire money to your Baylands FCU account, simply provide the other institution with these instructions:

Incoming Wires
Instructions Information
Send to Corporate America CU: 262090120
Further Credit to Baylands FCU: 251483340
Final Credit to Member Account: Full savings/checking number

 

The available balance is your current balance less any items that are on hold.  On hold items include checks you have deposited that were placed on hold, as well as any pre-approved debit card purchases that have not yet cleared your account.  Your available balance represents the amount you can spend without incurring an NSF fee.  The current balance shows your balance, without subtracting items on hold.

We put checks on hold more for your protection than for ours.  If you deposit a check and spend those funds only to have the check returned as NSF or fraudulent later, you are still responsible for repaying those funds.  People often think because they didn’t know the check was fraudulent, they won’t have to worry about it.  That’s just not the case.  The resulting negative balance in your account is still your responsibility to repay.

To avoid putting our members in that situation, we look for several things when a check is deposited.  The main reason we will place a hold is that the check is large, typically over $1,000.  The first $225 will almost always be made available immediately unless your account is less than 30 days old or if we have reason to suspect the check could be fraudulent.  Upon request, we can try to verify funds on the check you are depositing, but banks are less and less likely to provide this information.  In these cases, we have to place a hold on the check unless you already have a compensating balance in your account.

Some checks, including insurance checks, are ripe for fraud and require an automatic 5 day hold.  If our teller has placed a hold on a check, you can inquire about the reason and get an explanation from us.  Please clear up any confusion about the check, if that’s an issue.  Try to remember, though, we are just trying to protect you and are following internal procedures.

You can use any stand-alone or branch-based ATM in the Shared Branch Network, or Baylands ATM at no charge, unless you’ve exceeded the maximum amount of ATM withdrawals for your account type.  You can easily find ATM locations in the Baylands Mobile App.

Our ATMs are located at our New Kent, Norge, West Point branches, and downtown West Point.

Our loan application will ask you for your basic information as well as what kind of debts you currently have. You may fill the loan application out online or in person at one of our branches. Once approved, you will be asked to verify your income, typically with the last couple of paystubs you received.  If you are requesting an auto loan, we will need a purchase agreement from a dealership or a car title if you are purchasing from an owner.

Welcome to Baylands FCU! Through your new loan, you are now a member of the BFCU family and have access to the full benefits of membership with BFCU, including 24/7 account access through Online and Mobile Banking, competitive lending rates, first-class checking and savings products, personalized member service, and tailored financial education resources. You also have a new savings account, and our commitment to being your financial partner and making managing your loan a seamless, easy experience.

Make a payment

  • BFCU Online or Mobile App Banking – Transfer money from your new savings account or establish a new BFCU checking account
  • Online Payment Portal – Easily make a loan payment with account information or a debit card from another financial institution.
  • In-Person- Make a loan payment in person at a local BFCU or Shared Branch location near you.
  • Automated Electronic Payment – Set up a monthly recurring payment from another financial institution. Requires a signed Baylands ACH Origination form and a voided check.
  • Mail – Send a check or Money Order Payable to Baylands Family Credit Union (Be sure to note your account & loan number in the memo portion on the check or money order) Baylands Family Credit Union, PO Box 392, West Point, VA 23181