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Home - Baylands Family Credit Union

Contact Us

Call Us

Phone: 804-843-2520 or 888-843-2520
Phone Teller: 804-843-2490 or 888-843-2490
FAX: 804-843-4859

Mail Us

Mailing Address
P.O. Box 392
West Point, VA 23181

Lost or Stolen Card Phone Numbers
Card Type Phone Number
24 Hour Lost/Stolen Credit Card 1-800-808-7230
24 Hour Lost/Stolen VISA Debit/ATM Card 1-800-472-3272
To Activate ATM Card (Must Call From Home Phone Number on File) 1-800-567-3451
To Activate VISA Debit Card (Must Call From Home Phone Number on File) 1-800-992-3808

Other Contact Information

855-650-0005

If you have concerns regarding the ethical behavior of the Credit Union or its affiliates, we ask you to bring any matters to the attention of the Branch Manager. If a satisfactory resolution is not found, the matter may be elevated to the Credit Union's Management Team. If the situation is such that you wish to remain anonymous, please call the 24/7 Ethics Hotline or visit this website at www.lighthouse-services.com/baylandsfcu.

804-843-2520

If you believe there has been an error made on your mortgage account, please send your concern in writing to Baylands Family Credit Union, P O Box 392, West Point VA 23181 (804-843-2520 office/ 804-843-4859 fax). Please include your name, loan account number, address, and phone number.

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