Stay connected to your finances - one call at a time.
Say hello to Phone Teller by calling: 888-843-2490 (toll-free) or 804-843-2490 (local), your personal account assistant that never sleeps! Whether it's 3 PM or 3 AM, you've got complete access to your accounts with just one quick call. It’s a fast, safe, and convenient way to handle your credit union business, whenever it fits your schedule. Simply follow the voice prompts and you can do lots of things to manage your account. Check your balances, review your most recent transactions, or transfer funds between accounts.
Getting Started is Easy as 1-2-3:
- Dial in with your touch-tone phone
- Enter your member number and personal identification number (PIN) followed by the # key.
(First time? New users should use the last 4 digits of the primary account holder’s Social Security Number as the PIN. New users will be prompted to change PIN to a unique 4-digit code.)
- Access your account and complete various transactions!
Questions about Phone Teller?
We've got answers! Call our team at 804-843-2520 and we'll help you navigate the system with ease. Also, be sure to explore other convenient ways to manage your money from anywhere such as our Online or Mobile App Banking.