News & Announcements

Service Announcement - Chesterfield Branch Closing

At Baylands Family Credit Union, our focus has always centered on “Helping Families Live Better Lives.” It is because of valued members like you that our credit union continues to grow and prosper. As your credit union, we have continuously worked to develop and strengthen the products and services we offer, particularly in the area of electronic and remote banking services available to members and they are used more and more each day. The ease of transacting business thru mobile, online and card service channels without needing to come into a branch has become more commonplace in today’s day-to-day life.

As we look to the future and determine the best ways to continue serving our members, we must strategically consider what will keep your credit union financially sound and healthy, permit us to continue meeting our goal of delivering better rates and lower fees to all members, continue to provide relevant products and services, and seek potential locations to better serve you.

Effective December 16, 2022 we will be closing our Chesterfield Branch located at 7119 Route 1, North Chesterfield, Virginia. After careful review, this branch has experienced a notable reduction in usage and can no longer sustain operations in an efficient manner. Members currently using this branch can still bank in person at the following convenient alternatives:

• Baylands Family CU - New Kent Branch located at 2111 Pocahontas Trail – Suite A in Quinton, Virginia. Open Monday, Tuesday, Thursday and Friday from 8:00am to 5:00pm, and on Wednesday from 10:00am to 5:00pm. ATM and Night Depository services are both available at this location.

Shared Branching locations located in Chesterfield include Bellwood Credit Union (A Division of Henrico FCU) at 7101 Route 1, North Chesterfield, Virginia (1 block away); and, Argent Federal Credit Union at 5403 Route 1, Richmond, Virginia (3.50 miles away).

While we are closing the Chesterfield Branch, the staff you have come to know will still be on hand to help you by phone or in-person at the New Kent location. The Chesterfield community is important to us and we invite you and your family to continue using Baylands Family Credit Union for all of your financial needs.

Baylands is committed to providing easy access to your account through:

• Access to Cash / Surcharge-Free ATM Networks
Shared Branches
Free Online Banking and Free Bill Pay
Direct Deposit
Mobile App & Remote Deposit Capture
Phone Teller - Audio Response System
Online Loan Applications

We truly believe in helping families live better lives, and we thank you for your membership with us. If you have any questions on the branch closure or access options, please feel free to contact us at 804-843-2520 or toll-free at 888-843-2520. We appreciate your business and look forward to serving your financial needs now and in the future.