News & Announcements

Committed to Serving Our Membership: COVID-19 UPDATE 3/31/2020

Baylands Family Credit Union remains committed to being here for our membership during this unusual time.  If you are currently experiencing a financial hardship because of COVID-19, please give us a call to discuss the options that may be available to you.  We can be reached during normal business hours by calling us locally at 804-843-2520 or toll free 888-843-2520.

Please continue to take advantage of our electronic services from the safety of your home or office.  These include:

  • Online and Mobile Banking App:  Offers you 24/7 access to your accounts - transfer money, pay bills, and more.  Download today on the Apple App Store or Android Google Play Store.
  • Remote Deposit Capture (if enrolled):  Make deposits conveniently to your account.
  • ATM Machine:  Use for deposits (where available), withdrawals, transfers, etc.
  • Night Drop Box: Available at all branch locations. For a complete list of branch offices and hours, please click here.
  • Credit Union Service Centers:  Located throughout the US.  To find the Credit Union Service Center nearest you, call 888-748-3266, text a Zip Code to 91989, or visit Links also available from

In addition, members can always find the most up-to-date information on our website, Facebook, and LinkedIn.


All of our branches remain open with normal business hours.  However, branch lobbies at all locations are temporarily closed.  Drive-thru service is available at all locations (except New Kent).  If you need to meet in person, we will offer appointments to do so.  Contact a Member Service Representative to arrange service.

Please also use caution about communications and claims you may receive about COVID-19 by text, email or phone.  Unfortunately, there are many individuals that use these situations to perpetrate fraud or scams. 

Please continue to monitor our website for service related updates.

Need more information on COVID-19? 

The Center for Disease Control (CDC) and Virginia Department of Health are excellent resources.  We encourage you to visit their websites for direction and advice on how best to protect yourself and your family from COVID-19.

Center for Disease Control (CDC):
Virginia Department of Health:  

We will continue to monitor the situation and update you as necessary.  In the meantime, we are here to help with any account questions or concerns you might have.

As always, we thank you for your continued business and being a part of the Baylands Family.  Please continue to take all measures to remain safe and healthy.
     Your Baylands’ Management & Staff