News & Announcements

Committed to Serving Our Membership: OPERATIONS UPDATE 5/10/2021

Committed to Serving Our Membership: OPERATIONS UPDATE 5/10/2021


Beginning Monday – May 10, 2021 all Baylands Family Credit Union locations will resume in-branch lobby service. We have been working diligently to provide the exemplary service you’ve come to expect from us and thank you for your patience and understanding as we have navigated these unique times.

Baylands Family Credit Union remains committed to helping our members with their financial needs.  We can be reached during normal business hours by calling us locally at 804-843-2520 or toll free 888-843-2520. Drive-thru service continues to be an available option at each of our branch locations (excluding our New Kent location), and all offices are operating under normal business hours.

Also, feel free to take advantage of these additional services:

  • Remote Deposit Capture (if enrolled):  Make deposits conveniently to your account.
  • ATM Machine:  Use for deposits (where available), withdrawals, transfers, etc.
  • Night Drop Box: Available at all branch locations. For a complete list of branch offices and hours, please click here.
  • Credit Union Service Centers:  Located throughout the US.  To find the Credit Union Service Center nearest you, call 888-748-3266, text a Zip Code to 91989, or visit Links also available from

In addition, we also encourage you to use caution about communications and claims you may receive about COVID-19 by text, email, or phone.  Unfortunately, there are many individuals still using these means to perpetrate fraud or scams.

Members can always find the most up-to-date information on our website, Facebook, and LinkedIn.  We continue to monitor the pandemic situation and will provide updates as necessary.  In the meantime, we are here to help with any account questions or concerns you might have.

As always, we thank you for your continued business and being a part of the Baylands Family.  Please continue to take all measures to remain safe and healthy.

Your Baylands' Management & Staff

Need more information on COVID-19?

The Center for Disease Control (CDC) and Virginia Department of Health are excellent resources.  We encourage you to visit their websites for direction and advice on how best to protect yourself and your family from COVID-19.